Date of Conferral

9-18-2026

Date of Award

September 2026

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Kim Critchlow

Abstract

Ineffective leadership practices can be counterproductive to an organization’s goals. This issue is important to executives because ineffective leadership practices can contribute to employee disengagement, increased turnover, and reduced organizational performance. Grounded in transformational and servant leadership theories, the purpose of this qualitative pragmatic inquiry was to explore leadership practices used by executives to promote employee sustainability and organizational resilience in private sector organizations within the Washington metropolitan (District of Columbia, Maryland, and Virginia [DMV]) region. The participants were 10 executives from private sector organizations in the DMV region who served in CEO, senior management, and operational leadership roles and had a minimum of 8 years of professional leadership experience. Data were collected through semistructured interviews and secondary sources. Member checking was used to enhance credibility. Thematic analysis following Braun and Clarke’s six-step approach yielded four themes: (a) vision-driven and transformational leadership practices, (b) servant leadership and employee-centered behaviors, (c) ethical leadership and trust-building, and (d) adaptive leadership and organizational resilience. A key recommendation is that executives implement leadership development programs that integrate transformational and servant leadership practices to improve employee engagement and retention. The implications for positive social change include the potential to foster ethical, inclusive, and supportive workplace cultures that enhance employee well-being and strengthen long-term workforce stability in the DMV.

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