Date of Conferral
6-6-2024
Date of Award
June 2024
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Dr. William Stokes
Abstract
Poor financial performance can have negative impacts on business sustainability. Banking and finance leaders are concerned about poor financial performance because it can lead to a decrease in investor confidence and lower share prices for publicly traded companies. Grounded in stakeholder theory, the purpose of this quantitative correlation study was to examine the relationship between corporate social responsibility, job satisfaction, and return on assets. The participants were 76 employees of the U.S. banking and finance industry who completed a job satisfaction survey. Financial performance and corporate social responsibility data were derived from the LSEG Data & Analytics database. The results of the multiple linear regression were significant, F (2, 73) = 11.309, p < .001, R2 = .237. Social responsibility was statistically significant (β = -.489, t = -4.735, p < .001). Job satisfaction was not significant. The key recommendation is for business leaders to implement social responsibility initiatives such as purchasing lower cost recycled paper products, which can generate economic benefits for the company. The implications for positive social change include the potential to help stakeholders make investment decisions that support the community, the natural environment, and future generations.
Recommended Citation
Melvin, Teaira, "Corporate Social Responsibility, Job Satisfaction, and Company Performance" (2024). Walden Dissertations and Doctoral Studies. 15897.
https://scholarworks.waldenu.edu/dissertations/15897
