Date of Conferral

5-14-2024

Date of Award

May 2024

Degree

Ph.D.

School

Public Policy and Administration

Advisor

Gregory Campbell

Abstract

Policing needs public administrators willing to implement the strategies and objectives of transformational leadership (TL) and emotional intelligence (EI) to integrate and effectively incorporate elements of the presidential Executive Order 14074 to address the public policy issues of policing in communities. This qualitative study aimed to explore the EI and TL behaviors of law enforcement public administrators through the lens of six subordinate personnel. The foundational constructs for this dissertation were TL theory, trait EI theory, and process theory. The research questions sought the experiences of subordinate personnel regarding law enforcement public administrators’ EI and TL behaviors. The study also sought whether the experiences of subordinate personnel aligned with the professed self-evaluated EI and TL behaviors of law enforcement public administrators. A qualitative multiple-case study explored the core research questions of the study. Data analysis was triangulated across the datasets and analyzed after identifying codes, categories, themes, and patterns using computer-assisted qualitative data analysis software and pattern coding. Findings reflected the practice of TL and EI by the police public administrators of the agencies involved, except as identified in the findings of the negative case. Additionally, there was alignment with self-assessments with TL and high trait EI. Recommendations include expanding this research to civilian subordinates, other geographic areas, and other agencies regardless of certification. Positive social change could be brought through leadership training in these domains and can extend beyond management by improving human relationships throughout our communities.

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