Date of Conferral

2023

Degree

Ph.D.

School

Criminal Justice

Advisor

Joseph A. McMillan

Abstract

AbstractAlthough there have been numerous studies conducted on emotional intelligence and effective leadership, there is a need for increased emotional intelligence among law enforcement leaders. This study aimed at determining how law enforcement leaders perceive the importance of emotional intelligence attributes when leading their organization. A phenomenological qualitative study was used with purposive and snowball sampling of 12 participants who held senior leadership positions for over five years as chiefs and sheriffs throughout the United States. Semistructured interviews were conducted to determine participants’ perceptions of the importance of the four attributes of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. Based on the data gathered, open and deductive coding was used to establish themes regarding the importance of each attribute of emotional intelligence in leading an organization. Member checking, peer review, and the use of a journal ensured study trustworthiness. Participants indicated that all four attributes were instrumental in leading an organization. Among the four attributes, self-awareness was found most important. The results of this study have potential implications for positive social change that includes enhancing law enforcement leaders’ understanding of emotional intelligence so they can effectively lead their organization and better serve their communities. The results also contribute to law enforcement policy literature and can be used to help inform future practice.

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