Date of Conferral

2023

Degree

Ph.D.

School

Public Policy and Administration

Advisor

Anne Hacker

Abstract

Public sector employers experience challenges with recruiting and retaining qualified candidates. The expectations of employees in today’s market challenge traditional methods and practices of the conventional workplace and provide an opportunity for innovation. In this qualitative study, the lived experiences of seven public sector human resource professionals (HRPs) in employee recruitment and retention were explored using Weldon’s linking total compensation to performance theory to frame the study. Data were collected from open ended, semi structured interviews with seven public sector HRPs. The collected data were thematically coded, resulting in the emergent themes of organizational culture, COVID-19 pandemic, work environment, recognition, performance, and compensation. Recommendations included that organizations need to genuinely listen and take positive action through policy decisions that provide recognition and support to those serving in the public sector when employees and HRPs share challenges and successes. The results of this study impact positive social change by providing HRPs and leaders of organizations with options to explore innovative opportunities that enhance employee recruitment and retention.

Share

 
COinS