Date of Conferral
2022
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Beverly Muhammad
Abstract
Failure to improve employee performance can have unfavorable organizational outcomes. Organizational leaders are concerned about employee performance because improving employee performance is critical for achieving organizational goals. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple-case study was to explore strategies warehouse managers use to improve employees’ performance. Data were collected using semistructured interviews with three warehouse managers, member-checking interviews, and a review of public company documents. Data were analyzed using thematic analysis. Three themes emerged: organizational communication, employee empowerment, and a supportive work environment. A key recommendation for warehouse managers is to communicate expectations to employees to empower them to complete tasks that improve performance. The implications for positive social change include the potential to help leaders improve employee performance, stimulate economic growth, and create employment opportunities for increasing and sustaining tax revenues.
Recommended Citation
Demming, Brooks LaTonya, "Motivational Strategies Warehouse Managers Use to Improve Employees’ Performance" (2022). Walden Dissertations and Doctoral Studies. 14086.
https://scholarworks.waldenu.edu/dissertations/14086
