Date of Conferral

2022

Degree

Ph.D.

School

Management

Advisor

Richard Dool

Abstract

Sustainable Urban Development of Ethiopia lacks strategies to implement information systems management (ISM). Lacking appropriate ISM implementation has influenced the government’s plan on the four indicators of urban sustainability - Water, Air, Climate Change, and Population Growth. Grounded in the conceptual frameworks of Technology Acceptance Model (TAM) and Diffusion Of Innovation (DOI), the purpose of this qualitative single case study aims to explore ISM for sustainable urban development in Ethiopia. The participants were 12 Development Associates (DAs) who have been participating in implementing of ISM. Data was collected through a one-to-one interview, National documents, the Environmental Protection Office of Ethiopia, and United Nation publications and reports. Then, using Yin’s five-steps of data analysis process, the data was analyzed. To explore the themes of implementing ISM for sustainable urban development, thematic analysis was used. Accordingly, three themes emerged: the need for adoptable model, applicable knowledge of integrating innovation and technology and resource re-allocation. The recommendation and its diverse implication have been forwarded to the leaders of Sustainable Urban Development to be used as a means of Positive Social Change. The positive social change implications of the research include its potential to promote sustainability, create employment opportunities, and enhance infrastructures in the host country. As intellectual product, the outcome of the research can be used by policy makers to shape the National Urban Sustainability Strategy of Ethiopia.

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