Date of Conferral

2022

Degree

Ph.D.

School

Psychology

Advisor

Amy Sickel

Abstract

Lack of knowledge sharing has led to increased deaths during the pandemic as well as cooperate revenue losses in the billions. Cultural intelligence (CQ) increases knowledge sharing because the creation of laws, public and corporate policies, and personal biases are founded in culture. To raise CQ in the real-world, developers of training programs need information regarding how the construct develops. The purpose of this study was to provide more information regarding the development of CQ, specifically testing higher-order and indirect relations between cognitive and behavioral CQ. A sample of 225 SurveyMonkey audience members completed the surveys. The results showed that (a) simple mediation was significant with motivational CQ and metacognitive CQ acting singly as mediators, (b) serial mediation was significant through motivational CQ followed by metacognitive CQ and through metacognitive CQ followed by motivational CQ, (c), parallel mediation was significant along the same paths, and (d) no moderation paths were significant. These findings show that there were four causal chains in the development of CQ. All the mediation paths from cognitive to behavioral CQ included either metacognitive CQ, motivational CQ, or both; this knowledge can be used by developers of CQ training to create new test models with the goal of creating long-lasting CQ in the real world and creating positive social change.

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