Date of Conferral

2023

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Theresa M. Neal

Abstract

Due to the prominence of building larger teams, some small businesses lack strategies to create effective teams for improving organizational performance. Small business managers yearn to instill team development strategies because they could produce a team that will use their abilities to enhance organizational performance. Grounded in Tuckman’s group development theory, the purpose of this qualitative multiple case study was to explore strategies small business managers use to create effective teams for improving organizational performance. The participants were three managers from three small businesses who created effective teams. Data were collected using semistructured interviews and reviewing manuals, protocols, and training materials. Through thematic analysis, three themes were identified: (a) organizational culture, (b) employee engagement, and (c) employee training. A key recommendation is for small business managers to empower employees and invest time in collaboration training for employees. The implications for positive social change include the potential for individuals to advance and enhance their practices and develop themselves personally, improving organizational performance and profitability, increasing competitiveness throughout the geographical area, and strengthening the surrounding community.

Included in

Business Commons

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