Date of Conferral

2015

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Lionel de Souza

Abstract

Information assurance (IA) projects are essential components of the information technology industry and often fail due to budget overruns, missed deadlines, and lack of performance by the project teams. The purpose of this phenomenological study was to explore the strategies necessary to improve IA project team performance. Lewin's situational leadership theory was used as the conceptual framework for this study. Interviews were conducted with 20 IA professionals located in the Washington, DC Metropolitan area. The data were transcribed, coded, and clustered for the identification of common patterns based on the Moustakas' modified van Kaam analysis. The major themes that emerged from the interview data included the importance of: communication and teamwork, technical knowledge, training, hiring of skilled resources, and balanced project teams. An organization-wide internal training program emerged as an overarching best practice to improve the leadership strategies within the IA sector. The study results may help improve project success and grow the IA industry by creating more jobs.