Date of Conferral

2023

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Ronald Black

Abstract

Some senior administrators in higher education institutions lack strategies to share leadership decision-making with their information technology (IT) leaders in the quest to sustain and improve organizational performance, which is often of concern to leverage technology and improve organizational performance. Grounded in the Bolman and Deal four-frame model of leadership, the purpose of this qualitative, multiple-case study was to explore strategies used at four higher education institutions by four IT leaders and four senior administrators, to improve organizational performance in Alabama. The participants were four higher education senior administrators and four IT leaders in Alabaman higher educational institutions. Data were collected using semistructured interviews and a review of organizational documents. Four themes emerged from the thematic analysis: effective communication, organizational structural transformation, elimination of resistance to change, and cultural change. A key recommendation is for higher education senior administrators and IT leaders to implement a system of effective communication among senior administrators and technology units and to practice shared governance. The implications for positive social change include the potential for senior administrators and IT leaders in higher education to align systems to help build a culture of shared leadership that supports services for all stakeholders in higher education in their communities.

Included in

Business Commons

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