Date of Conferral
2021
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Annie Brown
Abstract
AbstractEighty-two percent of small businesses fail. Small business failure is essential to the Antiguan local community, as small businesses are the pillar of the Antiguan economy with considerable contributions in employment and economic development. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore transformational leadership strategies small business owners and managers use to increase profitability. The participants comprised five small business owners and managers in Antigua, who effectively used transformational leadership strategies to increase profitability. Data were collected using semistructured interviews and reviews of company artifacts. Data were analyzed using Yin’s five-step data analysis process and thematic analysis. Three themes emerged: (a) human resource development and training, (b) innovation and creativity, and (c) organizational culture and communication. One key recommendation is for small business owners and managers to work collaboratively to design a comprehensive and innovative training program for employees for effective communication. The implications for positive social change include the potential for small business owners and managers to support economic development and increase profits while advancing business growth that stimulates the local community with job creation.
Recommended Citation
Morris-Phillip, Renee Laura Yolande, "Transformational Leadership Strategies Small Business Owners and Managers use to Increase Profitability" (2021). Walden Dissertations and Doctoral Studies. 11010.
https://scholarworks.waldenu.edu/dissertations/11010
