Date of Conferral

2021

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

John Bryan

Abstract

Information technology (IT) business leaders fail to meet business goals because of a lack of innovation and strategies for catalyzing and implementing innovation. IT industry leaders understand that a lack of innovation can increase the risk of not maintaining business sustainability and competitive advantage and, potentially, business failure. Grounded in the dynamic capabilities theory, the purpose of this qualitative single case study was to explore strategies IT business leaders in the United Arab Emirates (UAE) use to catalyze and implement innovation to meet business goals through their IT workforces. The participants comprised five business leaders from an IT company located in Abu Dhabi, UAE, with at least five years of leadership experience successfully implementing innovation strategies to achieve profitability and competitive advantages. Data were collected using semistructured interviews and a review of organizational documents. Through thematic data analysis, five themes were identified: key dynamic capabilities of IT business leaders, value creation through innovation in the IT workforce, strategic organizational management and innovation, research and development in organizational innovation, and automation and adoption to promote change in the IT industry. A key recommendation is that IT business leaders increase automation to drive innovative products to maintain competitive advantages. Implications for positive social change include the potential for IT business leaders to apply innovation strategies for business sustainability, increased job opportunities, and increased profits, leading to greater prosperity in the local community and national economies.

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