Date of Conferral

2021

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Lisa Pearo

Abstract

Prolonged high turnover rates have caused a shortage of accountants; unfortunately, managers have not successfully taken action to avoid these circumstances. Reducing the high turnover is necessary for accountant managers to replenish the accountant shortage, reduce turnover costs, and protect the accounting industry’s reputation for supporting its employees. Grounded in the social exchange theory, the purpose of this quantitative correlational study was to examine the relationship between childcare support, alternative work schedules, and work–family culture and accountant turnover intention. The participants comprised 185 accountants who responded to a National Study of a Changing Workforce questionnaire. The results of the multiple regression analysis were significant, F(3, 181) = 20.69, p < .001, R2 = .26. A key recommendation is for employers to offer childcare and flexible work schedule programs as part of a work–family culture. The implications for positive social change include the potential for accountant leaders to implement family-friendly policies that allow all accountants equal access to help them balance their work and family demands, which may improve the workers’ lives and their families’ quality of life and grant them the time to contribute positively to their local community.

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