Date of Conferral

2021

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Jamiel Vadell

Abstract

Employee disengagement in the healthcare industry negatively affects individual and organizational outcomes. Grounded in the transformational leadership theory, the purpose of this qualitative single case study was to explore strategies healthcare managers used to promote employee engagement. Participants comprised six healthcare managers in New Jersey, who successfully used employee engagement strategies to increase organizational productivity and growth. Data were collected from semistructured interviews and company documents. Yin’s 5-step thematic analysis was used to analyze the data. Three themes emerged: organizational culture strategy, development strategy, and communication strategy. A key recommendation involves communicating employee engagement initiatives in the strategic objectives of healthcare organizations. The implications for positive social change include the potential for healthcare managers to expand support to local community institutions and create jobs within the regional communities served by healthcare organizations.

Included in

Business Commons

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